Owner: Jennifer Sacks

Website: theyrisecoaching.nyc

Program: “Rise From The Ashes”

1. Overview

This Privacy Policy outlines how we collect, use, store, and protect personal information you share with us when enrolling in the “ Rise From The Ashes (“Program”) or using our website, platform, or communication channels.

By accessing this website or participating in the Program, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal information in several ways, including:

• When you apply or enroll in the Program

• When you communicate with us via email, Zoom, WhatsApp, text or other channels

• When you make a payment or interact with our website or forms

Types of information collected may include:

• Full name

• Email address

• Phone number

• Payment information (processed securely via third-party platform)

• Coaching session details and personal information shared voluntarily

• Technical data (browser type, IP address, time zone, etc.)

3. How We Use Your Information

We use your information to:

• Deliver the coaching program and weekly sessions

• Respond to messages and prayer/support requests

• Send emails related to program access, support, or scheduling

• Maintain program records and coaching notes

• Monitor performance of our website and improve user experience

4. Data Protection & Confidentiality

We take reasonable steps to protect your data and keep it confidential. Coaching session information is private and not shared outside the program unless:

• You give written permission

• Disclosure is required by law

• There is concern for your safety or the safety of others

All payments are processed through secure third-party systems (e.g., Stripe, PayPal, Stan Store). We do not store credit card data directly.

5. Third-Party Services

We may use trusted third-party providers for email communication, payment processing, calendar scheduling, and WhatsApp support. These services may store your data according to their own privacy policies.

We are not responsible for the privacy practices of third-party platforms but use only reputable services with strong privacy protections.

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to track general user behavior and improve our website’s performance.

You can disable cookies in your browser settings at any time.

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined above and to comply with legal obligations. Coaching session notes may be stored securely for a reasonable duration for continuity of care.

8. Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18. If we learn we have collected information from a child without parental consent, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this policy or how your information is handled, please contact:

Jennifer Sacks

Email: [email protected]

Location: New York City, NY, USA